CALL: MESA (480) 844-4858 | CALL: SCOTTSDALE (480) 590-3135 | CALL: GILBERT (480) 656-9202

MESA

1007 S Center Street

(480) 844-4858

SCOTTSDALE

3005 N 71st Street

(480) 590-3135

GILBERT

3055 E Williams Field Rd

(480) 656-9202
Call MESA Call SCOTTSDALE Call GILBERT

Just had an accident? Call us now: (480) 844-4858 — we can coordinate towing and get you started immediately.

Just Had an Accident?
We've Got You.

From fender benders to major collisions — Orlando Auto Body handles your repairs and your insurance claim from start to finish. I-CAR certified. 35+ years. All insurance accepted.

I-CAR Certified
All Insurers Accepted
BBB A+ Rated
Towing Coordination

What to Do After a Car Accident

1

Safety First

Move to a safe location if possible. Turn on hazard lights. Check for injuries. Call 911 if anyone is hurt.

2

Document the Scene

Take photos of all damage, license plates, the accident location, and road conditions. Get contact info from all parties.

3

File a Police Report

Request a police report, especially if there's significant damage or injury. You'll need this for your insurance claim.

4

Call Orlando Auto Body

Call us at (480) 844-4858. We'll coordinate towing and start your insurance claim immediately.

5

Don't Admit Fault

Stick to the facts when speaking with other parties and insurance companies. Let us handle negotiations with adjusters.

6

Choose Your Shop

Arizona law gives you the right to choose your own body shop. You don't have to use the insurance company's preferred shop.

Complete Post-Accident Repair Services

Structural Repair

Frame straightening, uni-body repair, and structural damage restoration to factory specs.

Body Panel Repair

Fenders, doors, hoods, quarter panels — repaired or replaced with OEM or OEM-equivalent parts.

Paint Matching

Computerized color matching ensures repaired panels blend seamlessly with your existing finish.

Insurance Claims

We handle all paperwork, adjuster communication, supplements, and approvals on your behalf.

Towing Coordination

We can coordinate towing directly from the accident scene to our shop — you don't have to arrange it.

Rental Car Help

We work with your insurance to arrange a rental car while your vehicle is being repaired.

Our Accident Repair Process

1

Free Damage Assessment

We perform a thorough inspection — including hidden damage that may not be visible — and document everything.

2

Insurance Coordination

We contact your insurer, work with the adjuster, and handle all paperwork. You just say the word.

3

Expert Repairs

I-CAR certified technicians restore your vehicle to pre-accident condition. OEM parts, factory specs.

4

Final Inspection

Quality control inspection, safety check, and detail. We don't release a car until it's perfect.

Accident Repair FAQs

Can I choose any body shop after an accident?
Yes — Arizona law gives you the absolute right to choose any licensed body shop for your repairs. Your insurance company cannot force you to use their "preferred" or "direct repair" shops. Choose the shop you trust.
How long does accident repair take?
Minor fender benders and bumper repairs typically take 3–5 business days. Moderate damage with panel replacement and paint takes 5–10 days. Major structural damage or multiple panel repairs can take 2–3 weeks. We'll give you an accurate timeline after assessing your specific damage.
Do you handle the insurance claim for me?
Absolutely. We contact your insurance company, work directly with the adjuster, handle all paperwork, negotiate supplements for any additional damage discovered during repairs, and ensure you get the full coverage you're entitled to. You don't have to deal with any of it.
What if the insurance company's estimate is too low?
This is very common. Insurance adjusters often miss hidden damage. We write detailed supplements for any additional damage discovered during disassembly. We handle all adjuster negotiations — in most cases, insurance companies approve our supplements within 24–48 hours.
Can you coordinate towing from the accident scene?
Yes. Call us right after the accident and we'll coordinate with a towing company to get your vehicle brought directly to our shop. Your insurance typically covers towing as part of your claim.
Do you offer a warranty on accident repairs?
Yes. All accident repairs at Orlando Auto Body come with our lifetime warranty on workmanship. Structural repairs, body work, and paint are all covered. If anything fails due to our repair work, we'll fix it at no charge.

Start Your Accident Repair

Call us at (480) 844-4858 — we answer live. Or send your info below.

Call Orlando Auto Body

Mon–Fri 8am–5pm MST.

📞 (480) 844-4858

Mesa 480-844-4858 · Scottsdale 480-590-3135 · Gilbert 480-656-9202

3 East Valley Locations

Scottsdale

3005 N 71st St
Scottsdale, AZ 85251

(480) 590-3135

Mesa

1007 S Center Street
Mesa, AZ 85210

(480) 844-4858

Gilbert

3055 E Williams Field Rd
Gilbert, AZ 85295

(480) 656-9202
Call Now Call Now

Orlando Auto Body

Our team is here — we reply in minutes

We're Here to Help

Whether you've been in an accident, need a tow, or want to check on your repair — we've got you.

How can I help you?